General Terms and Conditions for the use of Mimiq AI
These Terms of Service govern your use of Mimiq AI ("Service"), an AI-powered product-research simulation platform provided by Victor Gulchenko ("Provider", "we", "us", "our").
Mimiq helps product teams pressure-test a product decision through AI-generated synthetic research. Depending on the feature and availability, the Service may include:
Important: Mimiq does not recruit real participants for a standard simulation. Results are probabilistic AI output, can be inaccurate or biased, and are designed to inform what to test next. They are not a substitute for real-customer research, professional advice, or a guarantee of market or conversion outcomes.
To use certain features, you must create an account. You agree to:
You must be at least 16 years old to use the Service. By creating an account, you represent that you meet this requirement.
You may request account deletion at any time by emailing victor@mimiqai.com. Account-wide deletion is currently handled manually and remains subject to billing, security, backup, and legal-retention requirements described in the Privacy Policy. We may suspend or terminate accounts that violate these Terms.
We may offer limited guest usage, free credits, or other promotional access. Eligibility and limits are shown in the product or offer. Free credits do not automatically renew or reset on a monthly schedule unless we expressly say so.
Additional credits can be purchased through our payment provider (Stripe). Prices are displayed before purchase.
Consumed credits are generally non-refundable. Refunds, cancellation rights, and remedies remain available where required by applicable law. Contact victor@mimiqai.com if a paid run fails or you believe a charge is incorrect.
Unless a purchase offer expressly states otherwise, purchased credit packs do not expire. Promotional or free credits may have separate limits shown with the offer and have no promised recurring reset.
You may use the Service for legitimate business purposes, including:
You agree not to:
The Service, including software, design, content, and trademarks, is owned by the Provider and protected by intellectual property laws.
As between you and Mimiq, you retain your rights in content you submit. You give us and our service providers a limited right to host, reproduce, transmit, and process that content as needed to operate, secure, and support the Service. You represent that you have the rights and permissions needed to submit it.
Subject to applicable law and third-party rights, you may use the simulation output we provide to you. AI-generated output may not be unique, may resemble output provided to others, and may not qualify for intellectual-property protection in every jurisdiction.
Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.
Key points:
We strive to maintain high availability but do not guarantee uninterrupted access. Maintenance, updates, or technical issues may cause temporary unavailability.
We may improve, modify, suspend, or discontinue features. Current pricing is shown before purchase, and pricing changes do not retroactively change completed purchases. We will provide notice of material changes where required by applicable law.
Beta or experimental features are provided "as-is" and may be unstable or incomplete.
To the maximum extent permitted by applicable law, and without limiting mandatory consumer rights, the Service is provided "as is" and "as available" without implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Simulation results are AI-generated and should not be considered legal, medical, financial, or other professional advice or definitive market research. We do not guarantee their accuracy, completeness, reliability, representativeness, or predictive power. You are responsible for reviewing output and validating important decisions with appropriate real-world evidence.
To the maximum extent permitted by applicable law, we are not liable for:
Where a liability cap is legally permitted, our aggregate liability relating to the Service will not exceed the amount you paid for it in the 12 months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for intentional misconduct, gross negligence, or death or personal injury where such a limitation is prohibited. Nothing in these Terms limits your mandatory statutory rights as a consumer.
If you use the Service on behalf of a business, then, to the extent permitted by applicable law, that business agrees to indemnify and hold harmless the Provider from third-party claims, damages, losses, or reasonable expenses arising from:
You may stop using the Service at any time. To request account-wide deletion, email victor@mimiqai.com. The current product does not complete account-wide deletion automatically from Settings.
We may terminate or suspend your access immediately if you:
Upon termination:
These Terms are governed by the laws of Germany, excluding conflict-of-law provisions. If you are a consumer, this choice does not deprive you of mandatory protections that apply in your country of residence.
Courts with jurisdiction under applicable law may hear disputes. Nothing in these Terms restricts a consumer's right to use a court or remedy available under mandatory law.
Please contact victor@mimiqai.com first so we can try to resolve the issue informally. This does not limit any statutory deadline or legal right.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.
Failure to enforce any right or provision does not constitute a waiver.
You may not assign these Terms without our consent. We may assign them in connection with a reorganisation, financing, merger, acquisition, or transfer of the Service, subject to applicable law.
These Terms are provided in English. In case of conflict between translations, the English version prevails.
We may update these Terms as the Service or applicable requirements change. The current version and effective date will be posted here. For material changes, we may also provide notice through the Service or by email where appropriate or legally required. Your continued use after the effective date means the updated Terms apply, except where applicable law requires a different form of consent.
For questions about these Terms, please contact:
Victor Gulchenko
Mimiq AI
Email: victor@mimiqai.com
Last updated: July 18, 2026